ZenBusiness is an LLC formation company founded in 2015. In this ZenBusiness review, we will analyze each key feature offered by ZenBusiness. Overall, the company has good pricing, ranging from $0 to $299 (plus state filing fees), and has a good reputation with their customers.
LLC Reviews has reviewed many LLC formation companies. We hope you find our ZenBusiness review useful. Below you will find a detailed overview of ZenBusiness’s pricing, services, and the value it provides. We have included information about the company’s top features, along with real customer reviews.
The Starter Package starts at $0 + State Fees. With the Starter Package, you'll get everything you need to file your business including a name search and availability, free dashboard, and standard filing speed.
Pro LLC Package
The $199/yr Pro Package is ZenBusiness’ most popular plan includes everything in the starter package plus worry free compliance with annual filings, operating agreement and expedited filing speed.
Premium LLC Package
The $299/year Premium Plan lets you form your business faster than the other plan, in just 1-3 days It includes everything in the Pro Plan, plus a business domain name, website and business email address. 100% accuracy guaranteed.
ZenBusiness' Noteworthy Features
ZenBusiness will perform a free search on the business name you’re considering for your LLC. This service is included in all plans.
When you choose ZenBusiness’s Premium Package, you get a business website, domain name and business email address. Most LLC formation companies don’t offer these services, which are valuable to new business owners.
Annual Report Filing – Every year ZenBusiness will prepare, verify, and submit your annual filing and any other required documents with the state to keep you in full compliance.
Amendments and Additional Filings – Many businesses need to make changes to things like their business name or adding new owners. ZenBusiness normally charges a $100 service fee for each amendment, but the Worry-Free Guarantee covers up to two amendments per year. All you need to do is cover the state fee.
Alerts and Notifications – ZenBusiness will proactively alert you of upcoming compliance events so you never miss any important deadlines and monitor your status with the State to ensure you remain in good standing.
Good Standing Guarantee – As the name implies, ZenBusiness guarantees you remain in the State’s good graces. In the unlikely event you fall out of good standing due to something their team missed, then they will provide a detailed action plan and cover the costs to fix it.
How Fast Does ZenBusiness Complete An LLC?
LLC formation companies can’t control how long it takes the state to file your LLC paperwork. However, they can control the amount of time they take to prepare your paperwork and file it with the state. ZenBusiness does not disclose normal processing times, but you can have them rush the filing for an additional $99 which should result in a ZenBusiness preparing and processing your paperwork in 1-3 business days.
Registered Agent Services
ZenBusiness’s registered agent service is $199/year. You can cancel this service if you like, but you must do so in writing, show proof from the state that ZenBusiness is no longer listed as your registered agent or the business has been dissolved.
What ZenBusiness is Known For
ZenBusiness is known for its low prices, easy online LLC formation process, and extra business services, like website creation.
Is ZenBusiness Legit?
How reliable is ZenBusiness? Well, based on their 4.8 star TrustPilot rating, with 1200 ZenBusiness reviews, they have an excellent reputation.
Real ZenBusiness LLC Reviews
Many ZenBusiness reviews from real customers are available online. The company has way more positive reviews than negative ones, but there are some criticisms. Here are a few examples of actual positive ZenBusiness reviews and negative ZenBusiness reviews:
"This is an honest review from a paying customer. I filed my formation on the 8th and it was done by the 10th very quick and easy! Worth every penny!" -Marina
"ZenBusiness was so easy, fast and comprehensive! I am so thrilled to have all my documents and filings digitally in one place. Thank you!" -Kara
"We used ZenBusiness to incorporate our company, and to help us find bookkeeping and insurance coverage. They were extremely knowledgeable and helpful — and that took a lot of the worry out of setting up a business. It’s a fantastic resource for any first-time business owner!"-James H.
"Misleading pricing. I thought I would only have to pay one fee to register my business but they are charging me $10/mo to be my registered agent." -Yuriy
Customer Service
ZenBusiness has created one easy-to-use dashboard that stores orders, business documents, and a record of your business entity information. Customers can sign in to the dashboard at any time to find their information.
Customers can chat, email or call the company during normal business hours on Monday – Friday from 8 am – 8 pm Central time or Sunday from 10 am – 7 pm Central time.
ZenBusiness is rated A+ with the Better Business Bureau.
Negative Factors
The biggest negative factor we encountered for ZenBusiness was the prevalence of complaints about customer service. Customers complained about difficulty communicating with customer support personnel, confusing paperwork and instructions, and slower than expected business formation time. It appears the review page is being monitored, and complaints are being addressed. lastly, ZenBusiness does not offer NonProfit Formations
Experience/History
ZenBusiness is based in Austin, Texas, and was founded in 2015.
Guarantee/Refunds
Buy with confidence knowing that your purchase is backed by our 60-day money back guarantee. If you wish to cancel a subscription or add-on service, please contact customer support within 60 days for a full refund less any state or other third-party fees.
Conclusion
Overall Score:
ZenBusiness has reasonable pricing and great customer reviews. If you are interested in starting an LLC online, ZenBusiness is one of the best choices.
Mr. Copp is a licensed attorney that specializes in forming LLCs. He has been licensed in Texas for 20 years and has personally formed over 3,000 LLCs since 2015. He was recognized as a Rising Star by SuperLawyers® for seven straight years. Mr. Copp's knowledge of the formation process and related documents gives him the unique ability to compare, contrast, analyze, and review the services and documents provided by the top national LLC formation services. See Zac's full bio.